They came in hordes for that first bingo session. You could see the gleam in people’s eyes, in the employees’ eyes, that this is really something cool.” 'Then there were lines of people to come in and we’re all excited,' Penney said. Everyone was concerned no one would show up. It was cold and snowing that March day in 1993. 'But we knew there was something great happening, to see all the Tribal members and the community come together.' 'Day one, it was very exciting and a lot of uncertainty as to what to expect,' Penney said. You truly appreciate the Tribe investing in the properties so they can give back to the community.”Įxcitement sparkled surrounding the new venture that would come to be known as the Coeur d'Alene Casino Resort Hotel. “Look at where we came from, where we started, 29 years. “It’s amazing,” hotel director Margaret SiJohn said. We definitely faced some challenges, but to see us all come together and work together, we’ve had such success in such uncertainty that it’s a proud moment.” It’s just awesome, especially given COVID in the last couple of years. “I have been here for 18-ish years, so to watch it grow and be part of it, it’s a proud feeling. “I’m feeling excited,” marketing director Yvette Matt said. It now boasts swanky VIP lounges and gaming areas, a premier spa, cultural tourism activities, musical and comedy performances, mixed martial arts events, countless giveaways, giant jackpots and more.Īnd it all started as a simple bingo hall. It's given $34 million to support education in the region. It has undergone seven expansions, including the addition of a hotel in 2001 and the Circling Raven Golf Course in 2003.

Its staff has increased nearly sevenfold, from 93 employees to 700. It has grown to become a destination gaming resort with more than 1,100 machines. The Coeur d’Alene Casino is celebrating its 29th anniversary this month.

'That’s been something that we’ve followed through since day one.” 'We’ve grown so much and we’ve done some great things, always been good neighbors, taken care of our employees, our customers, our Tribe and our community,' CEO Laura Penney said Thursday. It’s also a concept that describes the ethos of the company, cultivated from the culture of the Coeur d’Alene Tribe and embedded into all aspects of casino operations. It’s a phrase guests hear when they check into the Coeur d’Alene Casino Resort Hotel.

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